Get the patient from prescription to medication in hand.
Twelve tools for the biologic coordinator and the front desk, all working from the same reference data: payer steps, manufacturer programs, pharmacies and assistance limits — each with its source and the date it was checked.
The tools
all twelve, on the same reference dataCheck-in Companion
Nine checks at registration that decide whether a PA can go out. Sixty seconds, target 100%.
Start to Fill Tracker
Ten milestones from prescription to started, with step and overall variance — and a practice tracker with stall alerts.
PA Navigator
The prior-authorization ladder for one diagnosis, drug and payer — enrollment, bridge and PAP branches.
Barrier Solutions
What is blocking this start, and who to call — with the payer and pharmacy router.
Copay & Assistance Finder
Copay card, foundation or PAP — the patient-cost waterfall, with income limits from the poverty guidelines.
Denial Decoder & Appeal Builder
Read the denial, pick the strictest path, build the appeal letter — never inventing a clinical fact.
Patient Starter Guide
A plain-language letter for the patient: what happens next, who will call, and the QR to the program.
Severity Scoring Suite
BSA, IGA, SALT, Hurley, UAS7 and more — scored and checked against each payer's threshold.
Therapy Reference Explorer
Every therapy side by side — programs, biosimilar families, screening burden.
Medical Benefit Setup
Buy-and-bill or specialty pharmacy: NDC, J-code, descriptor and place of service for the product.
Step Therapy Exception
Whether the patient qualifies for an exception, and the request that says why.
Enrollment Form Check
Catch the missing field before the hub sends the enrollment form back.